Reliable healthcare delivery.
Relay Healthcare Logistics provides reliable medication and healthcare delivery services for pharmacies, healthcare facilities, and patients across Southwestern Ontario.
From pickup to confirmation.
Healthcare deliveries, handled directly.
Services for routine routes, patient deliveries, healthcare facilities, and time-sensitive requests.
Scheduled medication deliveries to long-term care and retirement communities.
Scheduled transportation between pharmacies and healthcare facilities.
Medication deliveries directly to patients' homes.
Recurring delivery routes built around established pickup and delivery windows.
Additional evening capacity for pharmacies serving patients at home.
Time-sensitive deliveries when an urgent request needs to move quickly.
Additional courier capacity during busy periods, vacations, or unforeseen gaps.
Built for healthcare organizations.
Relay works with pharmacies and healthcare organizations that need dependable delivery capacity.
Independent & Community Pharmacies
Patient home delivery, scheduled routes, evening coverage, and additional delivery capacity.
Compounding & Specialty Pharmacies
Reliable transportation for patient and facility deliveries.
Institutional & Closed-Door Pharmacies
Scheduled routes and delivery support for institutional pharmacy operations.
Long-Term Care & Retirement Communities
Reliable scheduled delivery support for long-term care and retirement environments.
Additional healthcare logistics services are available based on route and operational requirements.
Three things you can expect from every delivery.
No complicated process. Just clear communication and direct accountability.
Know what happened.
Delivery confirmations and clear communication about timing and status keep you informed.
Know who is responsible.
Relay is owner-operated, giving you a direct line to the person responsible for your delivery.
Know before there's a problem.
If something affects a delivery, you'll hear from us before you need to ask for an update.
Southwestern Ontario, with room to go further.
Relay provides regional delivery coverage from the Waterloo Region and surrounding communities, with extended Ontario coverage available upon request.
Long-distance and out-of-area routes can be arranged based on specific requirements.
Built from real delivery experience.
Relay Healthcare Logistics was founded after more than four years of experience working as a subcontractor in medical courier operations.
That experience provided firsthand familiarity with pharmacy deliveries, healthcare facilities, scheduled delivery windows, and the communication required when moving time-sensitive healthcare items.
Relay is owner-operated, with a focus on direct communication and dependable service.
Simple from pickup to delivery.
A straightforward process with clear communication at each stage.
Request
Send us the delivery details and we'll confirm the route requirements.
Pickup
Relay collects the shipment from your pharmacy or designated location.
Delivery
The shipment is transported to the designated destination.
Confirmation
You receive delivery confirmation and status information.
Let's talk about your delivery needs.
Looking for additional delivery capacity, a regular route, evening delivery support, or coverage for a specific need? Send us a message and we'll get back to you.